Privacy Policy (GetmeRooms)

Privacy Policy

This Privacy Notice applies to the website, applications, or services (collectively, "the Services") operated by GetMeRooms.co.uk (“we”, “us”, or “GetMeRooms”).

We are committed to protecting your personal data. This Privacy Notice explains how we collect, use, share, and protect your personal data in connection with your use of our Services. Personal data refers to any information that identifies you, either directly or indirectly.

As a hotel metasearch platform, GetMeRooms may redirect you to third-party websites or apps. We are not responsible for the privacy practices or content of those third-party services. Please refer to their respective privacy policies.

Technological developments, updates to our Services, or legal changes may require us to update this Privacy Notice periodically. We encourage you to review it regularly.

1. Who is responsible for processing your data?

If you have any questions about your personal data or want to exercise your data protection rights, please contact us at the email address: support@getmerooms.co.uk.

2. Your Rights

2.1 General Data Protection Rights

• Right to be informed (Article 13)
• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure (Article 17)
• Right to restrict processing (Article 18)
• Right to data portability (Article 20)

2.2 Withdrawal of Consent

You may withdraw your consent at any time. This does not affect the legality of any processing carried out prior to the withdrawal.

2.3 Right to Object

You may object to processing based on legitimate interests for reasons relating to your particular situation. If we cannot demonstrate compelling, legitimate grounds, we will stop processing your data.

2.4 Objection to Direct Marketing

You may object at any time to the use of your data for direct marketing purposes. See Section 6.1 for how to opt out.

2.5 Complaints

You have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

3. What Data We Collect

We may collect and process the following categories of personal data:

• User Data: Name, email, password, address, gender, country, age, social media profiles, messages, survey responses, promotional participation.
• Usage Data: Searches (e.g., destination, dates, guests), deals viewed, links clicked, interaction with newsletters and push notifications.
• Booking Data: Information about bookings made via third-party sites linked through our Services.
• Location Data: Approximate location based on IP address or GPS (if you provide consent).
• Bank Data: Occasionally, bank details for compensation or payments (e.g., for premium tools or business services).
• Technical Data: IP address, cookies, session IDs, device identifiers, browser and OS information, language, and other configurations.

4. Why and How We Use Your Data

We use your personal data to provide and personalise our services, ensure system security, improve functionality, and offer customer support. We also use it for marketing, partner integrations, and to meet legal obligations or prevent fraud. This processing is based on your consent, contract requirements, legal duties, or our legitimate interests, and involves user, usage, booking, location, technical, and, where necessary, bank data.

5. Sharing Your Data

We may share your data with the following, provided there's a valid legal basis:

• Our subsidiaries or affiliates.
• Authentication providers (e.g., Google, Apple).
• Third-party service providers: hosting, analytics, marketing, support, payment processors.
• Independent data controllers: social media networks, advertising providers.
• Business partners and travel providers (e.g., hotels, car rental firms).
• Law enforcement or regulators when legally required.
• Buyers or partners in corporate transactions.

All service providers are contractually obligated to process data only according to our instructions and maintain strict security measures.

6. Service Specific Details

6.1 Newsletters

You can subscribe to our newsletter for travel inspiration, deals, and updates. We use a double opt-in process. If unconfirmed, your data will be deleted within one month.

You may unsubscribe at any time via the link in any newsletter email or by contacting support@getmerooms.co.uk.

6.2 GetMeRooms Account

Creating a user account is optional but may be required for full access to features. You can manage or delete your data within your account settings.

Inactive accounts may be automatically deleted after a defined period of inactivity.

7. Contact

For all privacy-related matters, contact: support@getmerooms.co.uk.